Schuyler & Sons Publishing LLC (“Schuyler & Sons Publishing,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, share, and protect information when you interact with us, including when you:
- Visit our website(s);
- Contact us about our services; or
- Work with us for book formatting assistance, book cover design, author consultation, and listing services for books on Amazon, IngramSpark, Barnes & Noble, and other online bookstores.
By using our services, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
We may collect the following types of information.
1.1 Information You Provide Directly
When you interact with us, you may provide:
- Contact Information:
Name, mailing address, email address, phone number, and similar details.
- Account & Platform Information:
If you ask us to assist with listing or managing books on Amazon KDP, IngramSpark, Barnes & Noble, or other platforms, you may provide account usernames and other related information. We strongly recommend you keep full control of your passwords and only share what is necessary (for example, limited-access roles) whenever possible.
- Project & Manuscript Information:
Book manuscripts, cover design concepts, images, notes, comments, and any other materials you send us as part of your publishing project.
- Payment & Billing Information:
We may collect billing details (such as name and billing address). Credit card and payment processing are typically handled by third-party payment processors (e.g., PayPal, Stripe), and we do not store your full payment card details on our systems.
- Communications:
Messages you send us by email, contact forms, phone, social media, or other channels, including feedback, testimonials, or questions.
- Newsletter & Marketing Sign-ups:
If you subscribe to our email list or newsletter, we may collect your name and email address.
1.2 Information Collected Automatically
When you visit our website, we may automatically collect certain technical data, including:
- IP address;
- Browser type and version;
- Device type and operating system;
- Pages visited, time and date of visit, time spent on pages;
- Referring website or link.
We may use cookies and similar tracking technologies to collect this information. You can usually set your browser to refuse some or all cookies, but this may affect how our website functions.
1.3 Information from Third Parties
We may receive information about you from:
- Online platforms (e.g., Amazon KDP, IngramSpark, Barnes & Noble) when you authorize us to view or manage certain aspects of your account;
- Payment processors, in connection with the confirmation of your payments;
- Other service providers assisting us with marketing, analytics, or project management.
2. How We Use Your Information
We use the information we collect for purposes such as:
- Providing and Managing Services:
To deliver book formatting assistance, book cover design, author consultation, and listing services on Amazon, IngramSpark, Barnes & Noble, and other online bookstores.
- Communicating With You:
To respond to inquiries, provide quotes, send project updates, deliver invoices, and manage customer support.
- Project Collaboration:
To review, edit, design, and prepare your manuscript, book cover, and related materials.
- Account & Listing Management:
To assist with setting up or managing listings for your book(s) on third-party platforms when you request and authorize this.
- Marketing & Newsletters:
To send you updates, newsletters, promotional materials, and information about services that may interest you. You can opt out of marketing emails at any time by following the unsubscribe instructions in the email or contacting us directly.
- Website Operation & Improvement:
To maintain, secure, and improve our website, services, and user experience, including through analytics and troubleshooting.
- Legal and Security Purposes:
To comply with legal obligations, enforce our Terms and Conditions, and protect our rights, property, or safety and that of our clients and others.
3. Legal Bases for Processing (EEA/UK Visitors)
If you are located in the European Economic Area (EEA) or the United Kingdom, we process your personal data under one or more of the following legal bases:
- Your consent;
- Performance of a contract with you (or to take steps at your request before entering into a contract);
- Compliance with a legal obligation;
- Our legitimate interests, such as improving our services, maintaining security, and communicating with you.
4. How We Share Your Information
We do not sell your personal information.
We may share your information in the following circumstances:
- Service Providers:
With trusted third parties who perform services on our behalf, such as payment processors, web hosting companies, email service providers, project management tools, and design or production vendors. They are only authorized to use your information as necessary to provide these services to us.
- Online Book Platforms:
With platforms like Amazon KDP, IngramSpark, Barnes & Noble, and others when you ask us to help create or manage your listings. We use your information solely to perform the tasks you request.
- Professional Advisors:
With lawyers, accountants, or other professional advisors if necessary to protect our business and comply with legal obligations.
- Legal Compliance & Protection:
Where required by law or in response to valid legal requests (such as a subpoena or court order), or to protect the rights, property, and safety of Schuyler & Sons Publishing, our clients, or others.
- Business Transfers:
In connection with a potential or actual merger, sale of assets, financing, or acquisition of all or a portion of our business. In such cases, your information may be transferred as part of that transaction, subject to appropriate confidentiality protections.
5. Cookies and Tracking Technologies
We may use cookies, web beacons, and similar technologies to:
- Recognize you when you return to our website;
- Understand how visitors use our site;
- Improve performance and user experience.
You can control cookies through your browser settings. However, disabling certain cookies may limit your ability to use some features of our website.
6. Data Retention
We retain your information for as long as reasonably necessary to:
- Provide the services you requested;
- Maintain business records for tax, accounting, or legal purposes;
- Resolve disputes and enforce our agreements.
Manuscripts, design files, and project materials may be retained for reference or archival purposes, unless you specifically request deletion (subject to legal and contractual obligations).
7. Data Security
We use reasonable administrative, technical, and physical safeguards to help protect your information from unauthorized access, use, alteration, or destruction. However, no method of transmission over the Internet or method of electronic storage is completely secure. We cannot guarantee absolute security of your information.
8. Your Choices and Rights
Depending on your location and applicable law, you may have the right to:
- Access the personal information we hold about you;
- Request corrections to your personal information;
- Request deletion of your personal information;
- Object to or restrict certain processing;
- Withdraw consent where processing is based on consent;
- Request a copy of your data in a portable format.
To exercise any of these rights, please contact us using the details in the Contact Us section below. We may need to verify your identity before responding to your request.
You may also:
- Opt Out of Marketing Emails:
by clicking the “unsubscribe” link in our emails or contacting us directly.
9. Children’s Privacy
Our services are not directed to children under the age of 13 (or the minimum age required in your jurisdiction), and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without appropriate consent, we will take steps to delete that information.
10. Third-Party Websites and Services
Our website and communications may contain links to third-party websites and services (such as Amazon, IngramSpark, Barnes & Noble, payment processors, or social media platforms). We are not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of any third-party sites or services you visit or use.
11. International Transfers
We are a U.S.-based company. If you access our services from outside the United States, your information may be transferred to, stored, and processed in the United States or other countries where our service providers are located. These countries may have different data protection laws than your country of residence. Where required by law, we will take appropriate steps to ensure that your information receives an adequate level of protection.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. Changes become effective when posted, unless otherwise indicated. Your continued use of our services after an updated Privacy Policy is posted signifies your acceptance of the changes.
13. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, or if you wish to exercise your rights, please contact us:
Schuyler & Sons Publishing LLC
Attn: Privacy
8 The Green- Ste B
Dover, DE 19901, USA
Email: info@schuylerandsons.com